At ZachHikes, we are committed to delivering your outdoor gear quickly, safely, and reliably. Please review our shipping policy below.
Order Processing
- All orders are processed within 1–2 business days after confirmation.
- Orders are shipped from our nearest warehouse or partner location to ensure faster delivery.
Shipping Methods & Delivery Times
- We currently offer standard shipping only.
- Estimated delivery time: 3–7 business days, depending on your location.
- Remote or rural areas may take longer to receive deliveries.
Shipping Charges
- Shipping fees are calculated based on your delivery location and will be clearly communicated at checkout.
- Any additional charges (such as regional surcharges or oversized item fees) will be notified in advance.
Payment Method
- We do not accept online payments.
- Payment must be made via Cash on Delivery (COD) only.
- Please ensure you have the exact amount available upon delivery.
Delivery Attempts
- Our courier partner will attempt delivery up to two times.
- If delivery is unsuccessful, your order may be canceled. Please ensure your shipping address and phone number are correct at the time of placing the order.
Damaged or Missing Items
- If your order arrives damaged or incomplete, please contact us immediately at [email protected] within 48 hours of delivery.
- We may request photos of the package and items for verification.
Contact Us
For any shipping-related questions, please reach out:
📧 [email protected]